Evelyn Chea's Articles

Evelyn Chea

Role

Content Marketing Lead

Bio

Evelyn leads Content at Fingerprint. She has over 15 years of content writing, editing, and marketing experience in the financial services, wealth management, legal, and B2B tech industries. Her hobbies include learning new languages and proving that the em dash existed well before AI.

Evelyn Chea Articles

June 17, 2025

How to detect gnoming & multi-accounting in matched betting

Gnoming leads to bonus abuse and matched betting. Learn how device intelligence can help you detect gnoming and multi-accounting.

Image for credit card dispute by network blog

June 12, 2025

Chargeback dispute process by network: A complete breakdown

Networks like Visa, Mastercard, JCB & UnionPay have different chargeback dispute procedures, but all accept device fingerprinting as strong evidence of first-party fraud.

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June 11, 2025

How new account fraud drives bonus abuse & hurts growth in iGaming

Fake accounts are draining promo budgets and hurting growth in gaming and gambling. Learn what new account fraud looks like and how companies can prevent it.

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June 2, 2025

New account fraud: How banks & fintechs can prevent it

New account fraud is a growing headache for fintechs and banks, but device intelligence can help detect fake sign-ups in real time.

May 15, 2025

How to use Compelling Evidence 3.0 and device intelligence to minimize penalties under Visa’s VAMP

Chargebacks are even more painful under Visa's new rules. Learn what's changed and how you can stay below tightening chargeback ratios and enumeration thresholds.

May 6, 2025

How to improve B2B SaaS retention by optimizing the returning user experience

When you recognize returning users and remember how they like to use your B2B SaaS product, you can reduce customer churn.

A complex path with multiple barriers vs a simple and easy path to a target

April 30, 2025

How an awesome returning user experience can boost conversion rates

Smooth logins and personalization can make returning customers feel valued and more likely to buy. Learn how device intelligence can help.

April 25, 2025

How iGaming companies can reduce friction for trusted players

How device intelligence can keep players coming back to betting sites with faster, more personalized experiences

Stylized image for improving RUX with device intelligence blog post

March 25, 2025

How to optimize your website to retain customers & drive revenue

Find out how you can optimize the returning user experience with improved user sign-in processes & personalization using device intelligence, even for anonymous visitors.

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March 19, 2025

Bots can now beat reCAPTCHAs every time. What's next?

reCAPTCHAs have dominated bot detection tools for decades, but they don’t work anymore. Learn what you can do to detect bots without outdated tools.

March 17, 2025

The top 3 impacts of a poor login experience in fintech & banking — and how to fix them

Learn how device intelligence helps provide a smooth login experience that boosts customer retention & growth for banks and fintechs.

March 12, 2025

Don't let AI agent hype fool you — bots are still the biggest risks

While AI agents dominate headlines, their challenges mean bots still reign for fraud risks. Stop fraudsters with good bot detection tools.