Friendly Fraud: What It Is & How to Protect Your Business

Friendly fraud is a common credit card fraud that impacts eCommerce businesses. It occurs when a customer files a chargeback with their credit card company on a legitimate transaction rather than first trying to obtain a refund from the merchant. It’s also commonly known as a form of chargeback abuse, chargeback fraud, or cyber shoplifting.

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March 15, 2022

How to prevent credit chargeback fraud

Prevent credit card chargeback fraud - Learn how to protect yourself against credit card chargeback fraud. Understand what it is, how it works and the best ways to safeguard your business.

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March 10, 2022

4 things to consider before choosing a buy now, pay later provider

The Buy Now, Pay Later industry is worth more than $100 billion and growing every day. As an eCommerce retailer, should you offer flexible installment payments at your checkout? Here's four things to consider before deciding on a BNPL provider.

February 21, 2022

Buy Now, Pay Later: The Ultimate Research Guide

Buy now, pay later (BNPL) is growing exponentially. Here's a comprehensive review of growth metrics, a ranking of BNPL firms, BNPL fraud, and more.

January 31, 2022

Refund Fraud: How to Identify Chargeback Fraud

Refund fraud is a scam where a person attempts to get money refunded from merchants by falsely claiming the product they received was not up to par.

November 26, 2021

How to Prevent Credit Card Chargebacks: 7 tips for e-commerce businesses

Chargebacks can cost your business money, inventory, and negatively impact your merchant reputation. Learn how to prevent chargebacks from harming your business through preventative measures.

November 2, 2021

What is coupon glittering & how can it harm your business?

Coupon glittering is a form of payment fraud that exploits glitches in coupon codes. Learn how this scam works and how to prevent it from damaging your retail store or online business.

October 26, 2021

Prevent 100% of Account Takeover Attacks from Bots with 2FA

Find out why Microsoft and Apple recommend 2FA for stopping automated bots and malicious humans from stealing your online accounts.

October 12, 2021

A Guide to Ecommerce Merchant Fraud Protection in 2023

Ecommerce fraud is a type of cybercrime in which criminals use stolen credit card information or fake identities to make unauthorized purchases online. It can also involve identity theft, where criminals use stolen personal information such as names, addresses and Social Security numbers to open new accounts or take out loans in someone else’s name.

September 30, 2021

How to Outsmart Fraudsters and Recognize Phishing Emails

Phishing is the process of sending fraudulent emails designed to steal personal information or gain access to online accounts. These emails often appear to come from legitimate sources, such as banks or other financial institutions, but they are actually sent by hackers attempting to gain access to your confidential information.

September 16, 2021

Account takeover indicators that businesses should know to prevent digital identity fraud

Account takeover occurs when malicious actors steal login credentials to access customer accounts. Learn the tell-tale signs of account takeover attempts and how to prevent it from happening again.

September 15, 2021

6 types of ecommerce fraud and how to prevent them from harming your customers

Ecommerce businesses must navigate a complex landscape of sophisticated fraud, as fraudulent activity gets increasingly automated and difficult to detect. From account takeovers to carding cracking, it’s important to be familiar with the 6 main types of ecommerce fraud in order to recognize the warning signs before their effects become irreversible.

Ecommerce fraud Articles